Order Terms
1. Order Confirmation
All orders are confirmed through phone call or WhatsApp before dispatch.
2. Correct Information
Please provide your correct name, phone number, and complete delivery address when placing an order.
3. Cash on Delivery
Cash on Delivery (COD) is available. Payment is made at the time of delivery.
4. Open & Check Before Payment
We allow customers to open and check the parcel before making payment. Please check the order and product condition in the presence of the delivery person.
5. Damaged or Incorrect Order
If your parcel is damaged, incorrect, or missing any item, please report it immediately to the delivery person before making payment.
6. Delivery Charges
Delivery charges may vary depending on your location, parcel weight, and order size.
7. Delivery Time
Delivery time may vary depending on your location, weather conditions, and courier service. Delays caused by the courier are beyond our control.
8. Order Cancellation
Order cancellation is possible before dispatch. Once an order has been dispatched, cancellation may not be possible.
9. Product Quality
We carefully pack our products to maintain their quality, freshness, and purity during delivery.
10. Agreement
By placing an order with Fazal Naturals, you agree to these Order Terms & Conditions.
Fazal Naturals — Pure. Natural. Trusted.
